Glossary

Every term Eatin POS uses, in plain language — including the few that mean something specific here.

Items and menu

Raw item — an ingredient you buy and hold but never sell on its own: chicken, flour, oil.

Inventory item — something bought and sold untouched, like a bottled drink. Holds stock, appears at the till.

Menu item — a dish you make and sell, defined by a recipe of raw items.

Deal — a bundle of menu and inventory items sold at one price.

Recipe — the list of components one unit of a dish consumes. It drives cost and stock.

Wastage — the percentage of an ingredient lost in preparation. Added on top of the recipe quantity.

Add-on group — a question the till asks when an item is ordered: spice level, size, extras.

Required choice — an add-on group with minimum 1 and maximum 1. The till blocks the line until it is answered.

PLU — a short code staff can type to find an item quickly.

Kitchen section — which station, and therefore which printer, an item's ticket goes to.

Orders

Order type — Dine In, Take Away or Delivery.

Draft / Booked — an order held back from the kitchen. With a time on it, it is a booking.

Booking — a held order with a Wanted at time. The app counts it down and alerts the till.

Ticket age — how long an order has sat since it last moved. Over 15 minutes it turns red.

Terminal status — Completed or Cancelled. Nothing can be added to an order on either.

Walk-in customer — the default anonymous account the till bills when nobody is named.

Money

Khata — the ledger. What each person owes, carried forward.

Receivable — money customers owe you.

Payable — money you owe suppliers.

Balance — a party's net position: receivable minus payable.

Receipt voucher — money coming in from a customer.

Payment voucher — money going out to a supplier.

Applying a payment — tying money received to the specific bills it clears, rather than just reducing a balance.

Opening balance — what was owed in either direction on the day you started using the app.

Opening stock — what you were holding on that same day.

COGS — cost of goods sold. What the food you sold cost you.

Gross profit — revenue minus COGS, before expenses.

Margin — profit as a percentage of revenue.

Outstanding — still unpaid.

Overdue — outstanding past its due date.

Documents

Serial no / Doc no — the number on a document.

Sale — a bill to a customer. Purchase — a bill from a supplier.

Sale return — goods coming back from a customer. Purchase return — goods going back to a supplier.

Stock consumption — stock written off as used rather than sold, posted as an expense.

Cancelled — voided but kept on the record. Nothing in Eatin POS is truly deleted.

Printing

ESC/POS — the raw command language roll printers speak.

QZ Tray — the helper program that lets the browser print raw ESC/POS.

Thermal receipt — the 80mm roll receipt.

Kitchen ticket — the slip the kitchen cooks from.